Terms of service
Terms of Service – Zenova Calm
Last updated: 1-12-2025
Welcome to Zenova Calm! The terms “we”, “us” and “our” refer to Zenova Calm. We operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Zenova Calm is powered by Shopify, enabling us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. By accessing or using our Services, you agree to these Terms and our Privacy Policy . If you do not agree, you should not use or access our Services.
1. Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence and consent to allow any minor dependents under your care to use the Services on devices you own or manage.
You may need to provide information such as email, billing, payment, and shipping details to use the Services. You represent that all information you provide is accurate and that you have the necessary rights to provide it.
You are responsible for maintaining the security of your account and all activity under it. Accounts may not be transferred, sold, or assigned.
2. Our Products
We strive to provide accurate representations of our products, but colors or appearance may vary depending on your device. We do not guarantee that products will meet your expectations exactly as shown.
All product descriptions are subject to change without notice. We may discontinue products or limit quantities at our discretion.
3. Orders
Placing an order is an offer to purchase. Zenova Calm reserves the right to accept or decline any order. Orders are not accepted until Zenova Calm confirms acceptance and processes payment.
Please review orders carefully, as cancellation may not be possible once accepted. Purchases are subject to our Refund Policy . Orders are for personal use only, not for resale or export.
4. Prices and Billing
Prices, discounts, and promotions may change without notice. Prices on our store apply at the time of order and are detailed in your order confirmation.
You agree to provide accurate, complete, and current account, payment, and purchase information and to update it promptly as needed. You are responsible for all charges including shipping, handling, and applicable taxes.
5. Shipping and Delivery
Delivery times are estimates only. We are not liable for shipping delays caused by carriers, customs, or other events outside our control. Once items are transferred to the carrier, title and risk pass to you.
6. Intellectual Property
All content on the Services, including trademarks, logos, images, graphics, text, and design, is owned by Zenova Calm, its affiliates, or licensors. You may use the Services for personal, non-commercial use only.
Reproduction, distribution, or public display without written consent is prohibited. All rights not expressly granted are reserved by Zenova Calm. Shopify and third-party trademarks remain their respective owners’.
7. Optional Tools
We may provide access to third-party tools as part of the Services. These tools are provided “as is” and without endorsement. Use at your own risk. Future features may also be added and will be subject to these Terms.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices. Your use of third-party websites is at your own risk.
9. Relationship with Shopify
Zenova Calm is powered by Shopify, but all sales are made directly with Zenova Calm. Shopify is not responsible for any aspect of sales, including product issues. You release Shopify from all claims related to your purchases.
10. Privacy Policy
All personal information collected is subject to our Privacy Policy [INSERT PRIVACY POLICY LINK] and Shopify’s Privacy Policy .
11. Feedback
By submitting feedback, you grant Zenova Calm a worldwide, royalty-free license to use it for any purpose. Feedback must not violate third-party rights or contain malicious content.
12. Errors, Inaccuracies, and Omissions
We may correct errors in product descriptions, pricing, or availability at our discretion.
13. Prohibited Uses
You may only use the Services lawfully. Prohibited uses include violating laws, infringing IP, sending spam, transmitting viruses, or harming Zenova Calm or others. Violation may result in account suspension or termination.
14. Termination
We may terminate your access to the Services at any time without notice. Sections such as Intellectual Property, Feedback, Disclaimer of Warranties, and Limitation of Liability survive termination.
15. Disclaimer of Warranties
Services and products are provided “as is” and “as available” without warranties of any kind. Some jurisdictions may limit disclaimers, which will apply to you accordingly.
16. Limitation of Liability
Zenova Calm and Shopify are not liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of the Services or products.
17. Indemnification
You agree to indemnify and hold harmless Zenova Calm, Shopify, and affiliates from claims or damages arising from your breach of these Terms or misuse of the Services.
18. Severability
If any provision is found unenforceable, it will not affect the validity of remaining provisions.
19. Waiver; Entire Agreement
Failure to enforce any term does not constitute a waiver. These Terms, together with policies posted, form the entire agreement between you and Zenova Calm.
20. Assignment
You may not transfer or assign your rights or obligations without consent. We may assign these Terms at our discretion.
21. Governing Law
These Terms are governed by the laws of Jordan, and you consent to the exclusive jurisdiction of the courts of Jordan.
22. Headings
Headings are for convenience and do not affect interpretation.
23. Changes to Terms of Service
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
24. Contact Information
Questions regarding these Terms should be sent to:
Zenova Calm
Email: support@zenova-calm.com
Address: 1207 Delaware Ave #3684
Wilmington, DE 19806